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Automating manual revenue cycle processes doesn’t mean your staff will lose their jobs. In fact, it can mean exactly the opposite. Automation will replace repetitive tasks with meaningful work in the form of patient engagement jobs.
You’ve made a huge investment in your Epic system, to the tune of millions to maybe billions of dollars. But even the best health information systems are essentially platform-as-a-service when it comes to revenue cycle management.
Presenting prices for hundreds of billable services and products — isn’t helpful for healthcare consumers. In fact, it’s confusing, time-consuming and may result in delayed or avoided healthcare for patients wary of out-of-pocket costs.
Denied claims may have been getting the best of you, but not anymore. Streamline workflow with a claim management solution that delivers detailed and timely answers on status directly inside the systems you use most.
Many organizations still waste hours on the phone or logging into payer websites verifying patient coverage, but automating this traditionally manual task can reduce costs and denials while allowing for more time with patients.
Given continuing cost and patient volume increases, the healthcare system must replace manual processes with automation technology solutions wherever possible. Prior authorizations are a case-in-point.