One platform to automate your entire revenue cycle.
Drive efficiency from patient financial clearance to the business office using robotic process automation.
A purpose-built AI logic engine
We firmly believe that data without direction serves no purpose. Using artificial intelligence and a logic engine of a vast catalogue of workflow automation rules drives productivity and performance across your organization.
Rules & logic
Access millions of benefit, authorization, and estimation accuracy rule sets and logic to ensure you’re using the best data sets and calling the right benefits.
Our suite of APIs, web services, EDI, batch, HL7 and ReconBots® are driving workflow within numerous systems today, including Epic, Cerner, Meditech, and Allscripts.
Credential Manager keeps track of your users credentials and automatically updates passwords, making accessing payer data both efficient and safe.
We orchestrate your workflow by alerting users and suggesting the next step to take on an account within our application or your health information system (Epic-only).
Sometimes more accurate coverage information is on the payer’s website rather than standard EDI. ReconBots® retrieve the most accurate benefit information using robotic process automation.
We normalize content across hundreds of commercial and government plans, including text-based information to create consistency and drive actions.
Machine learning & AI
ML & artificial intelligence neural networks discover and predict more accurate coverages, rules, and actionable content than standard data integrations.
How it works
Our patented robotic process automation (RPA) technology offers connectivity directly to payer websites, enabling patient access and business office staff to be more efficient while our ReconBots® retrieve the latest payer data on eligibility, authorization and claims. This key technology enables our solutions to deliver rich, web-sourced data that fills in the gaps left by EDI. Highly scalable and secure, our ReconBot® technology can connect with virtually unlimited payers and plans simultaneously.
You’ve invested a lot in your solution, and you don’t want a bolt on. It’s our goal to help keep you in your native environment, and only add rich content to make your experience better and with better financial outcomes.
Using our infrastructure, integrate eligibility & benefits, out-of-pocket estimates, authorizations and medical necessity, claims status, account dispositions, and other rich content that allows you to start and finish workflows.
Once you have content and workflow, you can start to drive actions that are efficient, automated and intelligent.