Automated claim status that accelerates your cash

Stop spending hours trying to decipher why claims have been denied, or wasting time chasing claims that have already been approved for payment. ClaimStatusPlus™ replaces questions with answers, often within a few days of submission and automatically routes claims needing remediation to specialists so you can double employee productivity.

Claim what’s yours.

The key to speeding up claim payments is knowing soon after submission which claims are going to get denied, either partially or fully, with enough detail staff to begin the right remediation efforts.

Claim status automation solves these problems through a three-pronged approach: exponentially faster notification of claim status, detailed explanations of the problems with each denied claim, and workflow triggers that guide staff in remediating denied claims.


“Recondo’s ClaimStatusPlus even flagged when a payer’s turnaround time changed. We got the payment period adjusted, amounting to a $5 million cash flow improvement. The results have been wonderful and we expect them to keep coming.”
— Jodilyn Mafua, Operations Manager

The Queens Health Systems

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Connect with all your payers

260+ ReconBots® in production with connectivity to nearly 900 commercial and goverment payers.

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Faster notification of claim status

Set up automatic status checks of payer websites and EDI to determine the most current status of a claim.

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Get detailed explanations of issues for each claim

Accounts have actionable account notes with a documentation report that attaches to each claim.

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Guide your staff in remediating denials

Route claims needing remediation with detailed reason for denial to your specialists by payer, plan type or denial code.

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Trend your data to eliminate breakdowns

Quickly identify and address breakdowns in financial clearance with analytics by payer, plan, provider or reason code.

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My staff were living in backlogs of work, and unpaid accounts could remain unresolved up to 82 days or even 120 days in some facilities. Because of this lack of timely filing, we were also doing considerable write-offs. Recondo’s solution promised to alleviate the burden on my staff. This was important. We do get some turnover, which is expensive.

The cash flow improvements and cost savings have been very apparent. It’s much less expensive to automate claim status verification with Recondo than add staff.

Mary Wickersham

Avera Health

Recondo’s ClaimStatusPlus even flagged when a payer’s turnaround time changed. We got the payment period adjusted, amounting to a $5 million cash flow improvement. The results have been wonderful and we expect them to keep coming.

We found Recondo to be aligned with our guiding principles of integrity and accountability. Recondo’s continued support and partnership have established the company as an extension of the Queen’s Medical Center’s business office.

Jodilynn Mafua

The Queen's Health Systems

Want to be an HFMA MAP winner?

Three of our client organizations were awarded the esteemed HFMA MAP Award last year. See how ClaimStatusPlus™ supports your MAP achievement.

Aged A/R as a Percentage of Total Billed A/R (AR-1)

Trending indicator of receivable aging and collectability. Indicates revenue cycle effectiveness at liquidating A/R.

Aged A/R as a Percentage of Billed A/R by Payer Group (AR-2)

Trending indicator of receivable collectability by payer group. Indicates revenue cycle effectiveness at liquidating A/R by payer group.

Aged A/R as a Percentage of Total A/R (AR-3)

Trending indicator of receivable aging and collectability. Indicates revenue cycle effectiveness at liquidating A/R.

Aged A/R as a Percentage of A/R by Payer Group (AR-4)

Trending indicator of % of claims denied. Indicates provider’s ability to comply with payer requirements and payers’ ability to accurately pay the claim; efficiency and quality indicator.

Remittance Denial Rate (AR-5)

Trending indicator of % of claims denied. Indicates provider’s ability to comply with payer requirements and payers’ ability to accurately pay the claim; efficiency and quality indicator.

Net Days in Credit Balance (AR-9)

Trending indicator to accurately report account values, ensure compliance with regulatory requirements, and monitor overall payment system effectiveness. Indicates process failure in timely cash posting, incorrect posting or incorrect payment.

Clean Claim Rate (CL-1)

Trending indicator of claims data as it impacts revenue cycle performance. Indicates quality of data collected and reported.

Late Charges as a Percentage of Total Charges (CL-2)

Measure of revenue capture efficiency. Helps identify opportunities to improve revenue capture, reduce unnecessary cost, and accelerate cash flow.

Days in Total Discharged Not Final Billed (PB-1)

Trending indicator of claims generation process. Indicates RC performance and can identify performance issues impacting cash flow.

Days in Final Billed Not Submitted to Payer (PB-2)

Trending indicator of claims generation and submission process. Indicates revenue cycle performance and can identify performance issues impacting cash flow.

Days in Total Discharged Not Submitted to Payer (PB-3)

Trending indicator of charge capture workflow efficiency. Impacts cash flow.

Days in Accounts Receivable (FM-1)

Trending indicator of overall A/R performance. Indicates revenue cycle (RC) efficiency.

Cost to Collect (FM-6)

Trending indicator of operational performance. Indicates the efficiency and productivity of revenue cycle process.

Cost to Collect by Functional Area (FM-7)

Trending indicator of operational performance by functional area as reported in KPI FM-6. Indicates the efficiency and productivity of revenue cycle process by functional area.

See why the nation's top providers choose Recondo.

The cash flow improvements and cost savings have been very apparent. It’s much less expensive to automate claim status verification with Recondo than add staff.

Mary Wickersham

VP, Central Billing Office, Avera Health

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